File a Complaint
Most complaints result from misunderstandings. Greater Denton/Wise County Association of REALTORS® suggests before filing a complaint, make reasonable efforts to communicate with the real estate professional and their broker.
TREC (Texas Real Estate Commission)
If you feel there has been a violation of The Real Estate License Act (law), or TREC rules, you have the right to file a complaint with TREC.
REALTORS® abide by the strict standards of the Code of Ethics. If a REALTOR® has failed to meet these standards, you can file a complaint. First, you must determine if the person is a REALTOR® and, thus, bound by the Code of Ethics.
Step 1.) How To Find An Agent's Info
Step 2.) How to Find An Agent's Broker
Before filing a complaint, we reccomend communicating with the real estate professional and their broker.
Step 3.) File a Complaint with Texas REALTORS®
If a resolution still cannot be reached, you can look up the agent and file a complaint with Texas REALTORS®.