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File a Complaint

Most complaints result from misunderstandings. Greater Denton/Wise County Association of REALTORS® suggests before filing a complaint, make reasonable efforts to communicate with the real estate professional and their broker.

How To Find An Agent's Broker
Review the Professional Standards Process
Clear Cooperation Violation Report

TREC (Texas Real Estate Commission)

If you feel there has been a violation of The Real Estate License Act (law), or TREC rules, you have the right to file a complaint with TREC.

File a Complaint with TREC

Texas REALTORS®

REALTORS® abide by the strict standards of the Code of Ethics. If a REALTOR® has failed to meet these standards, you can file a complaint. First, you must determine if the person is a REALTOR® and, thus, bound by the Code of Ethics.

Learn How To File a Complaint with Texas REALTORS®
Use the Texas REALTORS® Ombudsman Program
File an Ethics Complaint with Texas REALTORS®

Step 1.) How To Find An Agent's Info

You can look the agent up on the Texas Real Estate Commission (TREC) website. This will provide you with the agent’s license number and brokerage.

Look Up An Agent

Step 2.) How to Find An Agent's Broker

Before filing a complaint, we reccomend communicating with the real estate professional and their broker.

Find a Broker

Step 3.) File a Complaint with Texas REALTORS®

If a resolution still cannot be reached, you can look up the agent and file a complaint with Texas REALTORS®.

Learn How To File a Complaint with Texas REALTORS®
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